Terms & Conditions
juan356.ph

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and juan356.ph ("the Platform," "we," "us," "our") governing your access to and use of the juan356.ph website, including all games, features, promotions, payment services, and customer support channels made available through the platform.

By accessing the juan356.ph website, completing the registration process, making a deposit, placing any wager, or claiming any bonus or promotional offer, you confirm that you have read this entire document and that you agree to be bound by these Terms in full. If you do not agree to any provision of these Terms, you must discontinue use of juan356.ph immediately.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and juan356.ph. In the event of any inconsistency between these Terms and any specific game rules or promotional terms published on the platform, the specific game rules or promotional terms shall take precedence only with respect to that specific game or promotion; in all other matters, these Terms shall govern.

The services offered by juan356.ph are intended exclusively for adult users who meet all of the eligibility requirements set out in this section. It is your responsibility to ensure that your use of juan356.ph is lawful in your jurisdiction before registering or placing any wager.

Age Requirement

You must be at least 21 years of age to register an account and participate in any gaming activity on juan356.ph. This age requirement is consistent with Philippine law governing casino-style gambling. We enforce this requirement strictly and without exception. By registering, you represent and warrant that you are 21 years of age or older as of the date of registration.

Additional Eligibility Criteria

To be eligible to register and maintain an account on juan356.ph, you must:

• Be at least 21 years of age;
• Be a natural person (corporate accounts are not permitted);
• Not be a current or former employee, contractor, or agent of juan356.ph, or an immediate family member of such a person;
• Not be self-excluded from any gambling platform or subject to a voluntary or mandatory exclusion order;
• Be acting on your own behalf and not on behalf of any third party;
• Not be accessing the platform from a jurisdiction where online casino gaming is prohibited by applicable law;
• Provide truthful, accurate, and complete information during registration and at all subsequent times.

Know Your Customer (KYC) Verification

juan356.ph reserves the right to request identity verification documents from any user at any time, including during registration, before processing any withdrawal, or where the platform has reasonable grounds to verify your eligibility. Acceptable KYC documents include a Philippine-issued government ID (such as a PhilSys National ID, UMID, SSS ID, driver's license, or passport), proof of address, and where required, proof of the payment method used for deposits. Failure to provide satisfactory KYC documents within the time period specified by juan356.ph may result in account suspension and withholding of pending withdrawals pending investigation.

Each individual may register only one (1) account on juan356.ph. Operating multiple accounts — whether using different email addresses, phone numbers, payment methods, or device identities — is strictly prohibited and constitutes grounds for permanent suspension of all associated accounts and forfeiture of all balances.

Registration Information

You are required to provide accurate and complete information when creating your juan356.ph account, including your legal full name, date of birth, valid email address, Philippine mobile number, and the payment method details you intend to use. You agree to keep this information current and to update it promptly if any details change. juan356.ph shall not be liable for any loss or inconvenience resulting from inaccurate or outdated account information.

Account Security

You are solely responsible for maintaining the confidentiality of your juan356.ph login credentials, including your username and password. You must not share your login details with any other person. Any activity carried out through your account — including any wagers placed, deposits made, or withdrawals requested — will be treated as your own actions, whether or not you authorized those actions in a specific instance. If you suspect that your account credentials have been compromised, you must notify juan356.ph support immediately through the live chat facility.

Account Suspension and Closure

You may request closure of your juan356.ph account at any time by contacting customer support. juan356.ph reserves the right to suspend or close any account where there is evidence or reasonable suspicion of a breach of these Terms, fraudulent activity, money laundering, chargebacks, or any other conduct that juan356.ph determines in its sole discretion to be harmful to the platform or other players.

All financial transactions on juan356.ph are denominated in Philippine Pesos (₱ / PHP). There is no currency conversion applied to deposits or withdrawals — the amount you see in your juan356.ph wallet is in Philippine Pesos, and the amount settled to your GCash, PayMaya, BPI, BDO, or Metrobank account will be in Philippine Pesos.

Deposits

Deposits are accepted via GCash, PayMaya, BPI, BDO, and Metrobank. Deposits are credited to your juan356.ph wallet once the corresponding payment has been successfully processed and confirmed by the relevant payment provider. Standard GCash and PayMaya deposits are credited instantly. Bank transfer deposits may take longer depending on the processing schedule of the originating bank. The minimum deposit amount is ₱100. juan356.ph does not charge fees for standard deposits, though your payment provider may apply their own transaction charges.

Withdrawals

Withdrawal requests on juan356.ph are processed subject to successful completion of all applicable KYC verification requirements. Withdrawal requests to GCash are typically processed within fifteen (15) minutes during standard operating hours. Withdrawals to bank accounts via BPI, BDO, or Metrobank may take up to two (2) banking business days. The minimum withdrawal amount is ₱200.

Chargebacks and Disputed Transactions

Initiating a chargeback or payment dispute with your bank or payment provider in respect of any deposit made to juan356.ph is a breach of these Terms. If juan356.ph receives a chargeback notification related to your account, your account will be suspended immediately pending investigation. Any winnings accrued from funds subject to a chargeback may be voided. juan356.ph reserves the right to pursue recovery of chargeback amounts through appropriate legal channels.

juan356.ph may offer bonuses, free credits, cashback offers, reload promotions, and other promotional incentives to registered players from time to time. All bonuses and promotions are subject to the specific terms published at the time the offer is made, which will include wagering requirements, eligible games, minimum deposit conditions, expiry periods, and maximum withdrawal limits applicable to bonus-derived winnings.

General Bonus Conditions

• Bonuses are available only to players who have completed the required registration and KYC steps on juan356.ph;
• Welcome bonuses are available to new players only — each player is entitled to claim the welcome bonus once across all accounts associated with their identity;
• Wagering requirements must be met in full before any bonus-derived winnings can be transferred from the bonus wallet to the main wallet and subsequently withdrawn;
• juan356.ph reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice;
• Bonuses may not be transferred between accounts;
• Any attempt to exploit, abuse, or circumvent bonus terms — including collusion, stake manipulation, or the use of multiple accounts — will result in cancellation of all associated bonuses and may result in account suspension.

Bonus Expiry

All bonuses carry an expiry date from the time of issuance, which will be specified in the applicable promotion terms. Any bonus balance that has not been wagered through the required number of times before the expiry date will be forfeited automatically. juan356.ph is not obligated to notify players of imminent bonus expiry, though the platform may send courtesy reminders via email or on-platform notification.

All games available on juan356.ph — including live dealer games, slots, table games, exclusive titles such as Tower and Monster Hi-Lo, and Bingo — operate in accordance with the specific rules published for each game within the platform. It is your responsibility to familiarize yourself with the rules of any game before placing a wager.

Game Integrity and RNG

All non-live casino games on juan356.ph use certified Random Number Generator (RNG) technology sourced from independently audited third-party game providers. RNG outcomes cannot be influenced by juan356.ph or any player after a game round has commenced. The published Return to Player (RTP) percentages for all slot games reflect audited theoretical figures over statistically significant sample sizes and do not guarantee any specific outcome for any individual session.

Live Dealer Games

Live dealer games use real physical equipment — including cards, roulette wheels, and dice — operated by human dealers in a real studio environment and streamed in HD video to your device. Results are determined by the physical outcome of each round and not by any algorithm. Live dealer game results are final once the dealing of a hand or spin of the wheel is complete, as determined by the dealer and confirmed in the game interface.

Disconnection and Technical Interruptions

In the event of a technical interruption, server error, or disconnection during a game round, juan356.ph will endeavor to reconstruct the game state from server logs and settle the round based on the outcome that was generated on the server side, if determinable. Where the outcome cannot be determined, the wager may be voided and the stake returned to your wallet. juan356.ph shall not be liable for any loss of winnings resulting from technical interruptions that are outside of our reasonable control, including failures in your internet connection or device.

Bet Limits

All games on juan356.ph are subject to minimum and maximum bet limits, which are displayed in the game interface prior to placing any wager. The minimum bet across most games is ₱10, with live dealer table games typically starting from ₱100 per hand or round. Maximum bet limits vary by game and table and are displayed before each round.

The following activities are strictly prohibited on juan356.ph. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances, and where applicable, reporting to the relevant Philippine regulatory or law enforcement authorities.

• Registering more than one account for any individual, household, or shared payment method;
• Providing false, misleading, or incomplete information during registration or KYC verification;
• Using any automated software, bot, script, or artificial intelligence to interact with any game or the platform interface;
• Engaging in collusion with other players to manipulate game outcomes or exploit bonus terms;
• Using the platform for any form of money laundering, fraud, or other financial crime;
• Attempting to exploit software bugs, glitches, or undocumented features for financial gain;
• Making deposits using payment methods that are not registered in your own name;
• Initiating unauthorized chargebacks or payment disputes;
• Sharing your account credentials with, or allowing access to your account by, any third party;
• Using VPN, proxy, or IP-masking tools to circumvent geographic or account-level restrictions;
• Engaging in abusive, threatening, or harassing behavior toward juan356.ph staff or other players.

juan356.ph is committed to promoting responsible gaming practices across all aspects of the platform. Casino gaming is a form of entertainment, and we believe it should always remain that way. The following responsible gaming tools are available to all registered players through their juan356.ph account dashboard:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts to control your spending;
• Loss Limits: Set maximum allowable loss amounts over a defined period;
• Session Time Reminders: Receive alerts when you have been playing for a set period of time;
• Cooling-Off Periods: Temporarily restrict your access to juan356.ph for a defined period;
• Self-Exclusion: Permanently or indefinitely exclude yourself from juan356.ph — once activated, self-exclusion cannot be reversed for the minimum exclusion period selected.

All responsible gaming requests submitted through your account dashboard or via the support team are actioned promptly. Deposit limit reductions and self-exclusion requests take effect immediately. Increases to deposit limits are subject to a cooling-off period before becoming active.

Juan356.ph collects, stores, and processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By registering an account and accepting these Terms, you consent to the collection and processing of your personal data as described in the juan356.ph Privacy Policy.

The personal data we collect — including your name, date of birth, contact details, payment information, and gameplay activity — is used for the purposes of account administration, KYC compliance, fraud prevention, responsible gaming monitoring, customer support, and (with your consent) promotional communications. We do not sell your personal data to third parties for marketing purposes. Full details of our data practices are set out in the Privacy Policy, which is accessible via the link in the footer of the juan356.ph website.

All content on the juan356.ph website — including the brand name, logo, design elements, text, graphics, game interfaces, software, and all other materials — is the intellectual property of juan356.ph or its licensed content providers and is protected by applicable Philippine and international intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the juan356.ph platform for your own personal, non-commercial gaming purposes. This license does not extend to copying, reproducing, distributing, modifying, reverse engineering, or creating derivative works from any juan356.ph content or software. Unauthorized use of juan356.ph intellectual property may result in civil and/or criminal liability under Philippine law.

To the fullest extent permitted by applicable Philippine law, juan356.ph shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the juan356.ph platform, including but not limited to:

• Loss of winnings or gaming credits resulting from technical failures outside of juan356.ph's reasonable control;
• Unauthorized access to your account resulting from your failure to maintain the confidentiality of your login credentials;
• Delays in deposits or withdrawals caused by third-party payment providers (GCash, PayMaya, BPI, BDO, Metrobank);
• Inaccuracies in game information, bonus descriptions, or promotional materials that resulted from typographical or display errors;
• Any interruption in service due to scheduled or emergency maintenance;
• Losses arising from your reliance on any information published on the platform.

Nothing in these Terms shall exclude or limit juan356.ph's liability for death or personal injury caused by our negligence, or for any fraudulent misrepresentation, or for any liability that cannot be excluded or limited under applicable Philippine law.

Either you or juan356.ph may terminate your account and end the agreement under these Terms at any time, subject to the following conditions:

Termination by You

You may close your juan356.ph account at any time by contacting our customer support team via live chat. Before your account is closed, you must withdraw any remaining balance in your main wallet (subject to all applicable KYC verification requirements having been met). Bonus balances and free credits will be forfeited upon account closure.

Termination by juan356.ph

Juan356.ph reserves the right to suspend, restrict, or permanently close any account at any time and without prior notice if we determine, in our sole discretion, that you have breached any provision of these Terms, engaged in fraudulent or illegal activity, or that the continued operation of your account poses a risk to the platform, other players, or third parties. In cases of suspected fraud or financial crime, account balances may be frozen pending investigation and any legally required regulatory reporting before being disbursed or forfeited.

Juan356.ph reserves the right to amend, update, or replace these Terms & Conditions at any time. Any changes to these Terms will be published on this page with an updated "Last Updated" date. We may also notify registered players of material changes via email or on-platform notification, though we are not obligated to do so for minor amendments or clarifications.

It is your responsibility to review these Terms periodically to ensure you remain informed of the current version. Your continued use of juan356.ph following the publication of any amended Terms constitutes your acceptance of the updated Terms. If you do not agree to any amended Terms, you must stop using the platform and request account closure through our customer support team.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.

Any dispute arising out of or in connection with these Terms that cannot be resolved amicably between you and juan356.ph within thirty (30) calendar days of written notice of the dispute shall be submitted to the exclusive jurisdiction of the appropriate courts of the Philippines. You irrevocably consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

Nothing in this section shall prevent juan356.ph from seeking injunctive or other equitable relief in any court of competent jurisdiction where such relief is necessary to protect juan356.ph's interests on an urgent basis — for example, in cases involving actual or threatened fraud, misappropriation of intellectual property, or unauthorized access to the platform.

If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you wish to exercise any of your rights as a juan356.ph account holder, please reach out to our customer support team. We are committed to responding to all inquiries promptly and in plain, understandable English.

You can reach the juan356.ph support team via the live chat facility available on the platform, or by email at:

Please note that the email address above is displayed as plain text for your reference. When contacting us, please include your registered account username and a clear description of your inquiry so we can assist you as efficiently as possible. Our support team is staffed by Filipino-speaking agents who understand the needs of Philippine players.